Support
No Sleep Pro - Keep Your Mac Awake
Getting Help
Common Issues
App not preventing sleep?
- Make sure the app is active (filled icon in menu bar)
- Check if Battery Protection stopped it (Settings > Automation)
- Verify no conflicting sleep settings in System Settings > Energy
Mouse Jiggler not working?
- Grant Accessibility permission: System Settings > Privacy & Security > Accessibility
- Enable No Sleep Pro in the list
Keyboard shortcut not responding?
- Grant Accessibility permission (same as above)
- Check for conflicts with other apps using the same shortcut
Menu bar icon missing?
- The app may have quit - relaunch from Applications
- Check if “Launch at Login” is enabled in Settings
Report a Bug
Found a bug? Please open an issue on GitHub with:
- macOS version
- App version (shown in About window)
- Steps to reproduce the issue
- Expected vs actual behavior
Feature Requests
Have an idea? Open a feature request on GitHub and describe what you’d like to see.
For support, please use the GitHub Issues page for this project.
- Version: 1.0
- Requires: macOS 14.0 or later
- Category: Utilities
Thank you for using No Sleep Pro!